RhinoGear Pty Ltd ("we", "us") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
- Name, email, phone, shipping and billing address when you place an order.
- Order history and customer support correspondence.
- Aggregated, non-identifiable analytics data via cookies (Google Analytics, Meta Pixel).
How we use it
To process your orders, deliver your products, provide support, and (with your consent) send marketing emails. We never sell your data.
Payment data
Payments are processed by Shopify Payments and PayPal. We never see or store your full card details.
Your rights
You can request a copy of your data, ask us to correct it, or request deletion at any time by emailing Support@rhinogear.com.au. We respond within 30 days as required by the Australian Privacy Principles.
Data controller
The data controller is RhinoGear Pty Ltd (ABN 62 677 005 793), Office 311/34–36 Glenferrie Drive, Robina QLD 4226, Australia. Privacy enquiries: Support@rhinogear.com.au.
Complaints
If you believe we have mishandled your personal information, contact us first so we can resolve it. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).